Terms & Conditions

White Dragon Vip Limo Service

Cancellation Policy:

To receive a full refund the ride must be canceled 7 days prior to avoid a penalty.

CARD ON FILE:

In order to reserve a vehicle and make a booking, Client must authorize White Dragon VIP Service to keep a credit or debit card on file. Payment will be processed through agreed terms of either a combination of debit/credit card charges, cash, or other previously agreed on methods of payment. Overtime charges, additional service fees, damages/cleaning fees, special add-on requests or any other fees related to the transportation service will be billed either before or after the trip. Client agrees to White Dragon VIP Service policies on fees and authorizes White Dragon VIP Service to charge the original card on file after the ride for any remaining balances or unpaid fees including gratuity.

REFUNDABILITY:

Payments for reservations are fully refundable as long as the cancellation is made by the customer via text, call, or email 7 days prior to the trip’s arranged pick-up time and confirmed to be cancelled with a representative. Any cancellations that are made within the 7 days of the pick-up time may be subject to fees such as cancellation fees, special request fees, or adjustment fees; these fees are nonrefundable. White Dragon VIP Service are nonrefundable after its completion and will only be provided under special circumstances. White Dragon VIP Service reserves the right to process or refuse refunds in accordance with Standard Rental Agreement terms and company policies. White Dragon VIP Service is not liable in the event of a vehicle’s mechanical breakdown prior to or while on charter, in which the ride service cannot be performed or is delayed. If this occurs, White Dragon VIP Service l will do its best to provide customers with alternative transportation.